Help with Video Recording Rules/Analytics

Happy to assist!

Start with Smaller Ground Zones and trip wires. We are unable to see what the camera sees but we can see the size of the ground zone. They look large, consider shrinking them to accomdate only what you intened to capture.

From our guide on how to setup Video Analytics recording rules and best practices:

  • Avoid intersecting tripwires or overlapping ground zones with objects that are prone to movements, such as trees, bushes, or other objects that move in the wind.

  • Only draw the rule where the feet or wheels of an object should cross.

  • Do not increase the size of the loiter zone or tripwire to cover the whole of the target.

  • Do not include furniture, walls, trees, or other structures in the rule/selection.

  • After observing what the rule detects over a few days, consider adjusting either the Minimum Object Detection Size slider or the camera calibration.

  • When adjusting the Minimum Object Detection Size slider:

    • Increasing the minimum object size can reduce false detection.
    • Decreasing the minimum object size can detect smaller targets.

If after following the above, your are still running into issues, do the following:

  • Delete the Recording Rule. Wait 5 mintues, Then re-create the recording rule (following the linked guide above for best practices). After creating the rule, wait 5 mintues for the rule to be sent to the camera, then test.