November 29, 2016, 3:01pm
We had a power outage for about an hour this morning.
All my rules are activating like it is night time and its daytime.
This is affecting rules so far and not schedules as its not dark yet
For examples I have my hall lights activate by motion sensor at night. They are activating right now and its the middle of the day
November 29, 2016, 3:37pm
What time this morning did the outage first start?
It looks like almost all rules you have are using “After Sunset” parameter. Are these the ones activating? Are all of them as far as you can tell?
I’m wondering if the power outage happened around the time the rules would have otherwise turned off. Was the system rebooted at all? Or did it simply run on battery until power came back?
November 29, 2016, 3:38pm
It occurred way after sunrise. Around 11 AM or so.
I rebooted and it seems to be working now
November 29, 2016, 3:49pm
Ah, alright. During battery operation, certain power saving features are activated. We’ll check and see if this is a known side effect or a fluke.
November 29, 2016, 3:54pm
crap…its not fixed… lights still activate even though its daytime
November 29, 2016, 5:26pm
We’ve shot over some commands, the power loss very well may have thrown things off, though I haven’t been able to confirm how yet. Can you check and verify whether the rules function properly, become active after sunset, then halt at sunrise?
You had only mentioned the one example, just to clarify, is it all rules that were using the sunset parameter which were affected? Or just one, two?
November 29, 2016, 5:35pm
looks like it works now.
It affected all rules tied to sunset
December 2, 2016, 11:40am
This has resolved itself.
December 5, 2016, 10:59am
This issue is happening again.
Lights turning on during the daytime even though rules are in place to the contrary
Also having the alert problems as outlined in the 2Gig section thread
We have had no power outages
December 5, 2016, 11:10am
I am guessing you sent through some commands as I am home and the system said “system disarmed” without me doing anything.
The problem seems to be resolved now (the other other issue on the other thread is still outstanding)
December 5, 2016, 11:18am
I am guessing you sent through some commands
Yes a hard reset was sent. <a href=https://support.suretyhome.com/t/cant-clear-an-alert/3191/4" target="_blank">See here.
December 5, 2016, 11:28am
spoke too soon, the problem just reoccurred
December 5, 2016, 12:01pm
Hmm, seems like we’ve seen this twice now in relation to power loss of some kind, this time a power cycle.
We will attempt to recreate. May be an issue with how the parameter is applied at the panel
December 5, 2016, 1:20pm
You sent a command last time that stopped all of this. Can you do it again? I am home tonday and its a bit annoying that every where I walk that lights are coming on during the day
December 5, 2016, 2:12pm
Yes, we will have
How did you power cycle your panel earlier today? Did you unplug transformer and battery?
December 5, 2016, 2:16pm
Its all fixed now. But we should still pursue this to get to the root cause and resolve. Just like the other issue where my Alarm amnnounces arming intelligently at 2:45 AM on the older thread.
I power cycled at the panel. I did not unplug the unit. I went to the configuration menu and saved and it cycled
December 5, 2016, 2:19pm
Did you notice the rules triggering prior to that power cycle? Or just after?
December 5, 2016, 2:22pm
I am not certain. I noticed about the same time when I posted the first post. But before then, I am not sure what reset commands or at what time you may have sent things in
December 5, 2016, 2:43pm
Do you happen to notice the clock being off at all on the 2GIG Panel when this happens?