Hardwire 16 shows tamper on panel

Support
1

Hello,

We had a power outage and afterwords the panel shows that the Hardwire 16-S is tampered. I found a support topic that said to power down H16, remove battery and tamper with a jumper, then reconnect battery and power. This cleared the tampered state but when an removed the jumper, it reappeared. I never had to have the jumper there before. Is there any reason why this would appear and only be solved if the jumper is there?

Thanks

2

You should have the jumper installed.

Some people might use a tamper switch on the housing if one exists on their old panel, but if not, you should install a jumper to close the circuit.

3

Okay, thanks Jason but what are the role of the tamper terminals?

4

You can use the tamper terminals to add a tamper switch, to monitor physical access to the case where the translator is housed. Commonly this is not used, in which case a jumper can be used to close that circuit.