I have had the MyQ garage door integrated in my system for almost 3 years now and never had an issue. A few months ago the power cord on the MyQ Gateway got unplugged and I never plugged it back in as it would be a hassle to get to and this of course meant there were “issue” notifications in the alram.com app, but just dismissed it as I did’t want to mess with trying to find the cord as it was hard to reach. This morning I plugged back in. The green and blue light are solid. However, I have two malfunction issues and they are:
Malfunction (Chamberlain Gateway 89D2)
Malfuction (Garage)
Do I need to reset it or sync it up somehow since it’s been unplugged for awhile? It’s been a few years so I don’t remember how to.
Also, due to having four children for my garage I have a sensor which when the garage is opened it says “exterior garage door opened.” Not sure if this is one and the same or separate from the above.
I have a Qolsys control panel.
Updated: 8:25am: Got email notifications that both the issues are back online now. Guess it took an hour or so to register after plugging in. You can lock/close this.
Thank you.