Have some issues with the z-wave devices (thermostat/lamp modules) I know there are “known” issues however, my panel has rebooted itself a few times and not responding to ADC commands from the app.
any idea what might be causing this? just hold out for the firmware update?
I am having ADC look into the history I am seeing on the account. Some strange issued commands regarding your Z-wave command buffer are going through. It looks like it may have to do with the temp sensors, (they are not compatible currently) but I am not certain.
Alright, looks like any Z-wave commands heading to your T2000 are instead flushing out your command buffer as the device is not currently compatible with GC3. The panel also appears that it may be rebooting if the buffer fills with inoperable commands.
In general, I would not recommend trying to use non-supported devices remotely.
Hello,
I just installed a new GC3 panel, having trouble linking Schlage Zwave deadbolt and door handle lock unit. Also, existing motion sensors and window sensors don’t seem to work either. Any ideas?
What are the model numbers of the motion detectors and the other sensors?
Only Kwikset was specifically stated to have full support on GC3 at first I believe, but just to be certain, are you learning them into the panel from within a few feet?
We have heard various degrees of success with devices which are not yet officially supported, so it may be a separate issue. If these door locks were used in a previous network, have you used the remove device function to clear them of their previous network link?
I figured out the motion detector issue.
As for the Zwave locks, they are brand new and never been used in a network before. I put the Zwave GC3 right next to the locks and thought I properly made them active for listening, but the panel didn’t even hint at seeing them. They are both Schlage, I bought them assuming they would work fine since in my old home I had an older 2gig panel and they worked perfectly.
What is the model number of the schlage locks? Are you performing the same link procedure on the lock after pressing “Remove Device” as you would when trying to add them (this is required)