Garage App Issues

Hello,

My garage app has been acting weird lately. Closing/opening the garage function hasn’t worked in over a week. Even when my garage is closed, the app will say that it’s open. When I try to “close” garage using the app, it lags.

Let me know what information you need to look into it. Thanks.

Are you using the Liftmaster MyQ equipment? or are you using a Linear Z-wave Overhead Controller?

The same thing is happening to me. I am using Liftmaster MyQ.

The same thing is happening to me. I am using Liftmaster MyQ.

It looks like this is a Wifi universal hub, is that correct?

The hub seems to be responding, however the door sensor itself shows a malfunction. Commonly this is due to dead or very low battery. Try replacing the battery on the door sensor. Any change?