Existing equipment

I have an IQ Panel 2 that I verified at the early signup stage was valid. I have enrolled in a Home Automation Subscription. When I am attempting to complete the signup, I am getting a message that my IMEI number must be validated by Alarm.com. What is my next step?

Looks like you sent a private message too. The private message would be the way to go here, we will need to specifically troubleshoot the IMEI and your panel details.

Yes, during activation you need to enter the IMEI as it is required to link your panel communication module with Alarm.com.

Got it! Thanks!