My 2Gig panel is having randon tamper alerts when nothing is going on. I tried to get into the installer area, but the default code does not work. Can this be reset by Surety?
Happy to help! Yes, if you have active suretyDIY service we can assist with resetting your installer code to default via remote commands. You can request an installer code reset by submitting a secure message to our team here.
In this case I’ve gone ahead and sent that command. The installer code should be reset to 1561 (2GIG default) within 5 minutes.