Prospective customer here as my current contract with my ADC dealer expires at the end of this month. I searched around the forums a bit and read the FAQ but I still have one question left:
Is the Central Station that Surety contracts with UL Listed as a certified central station
I’ve used ADC since 2006 (I was a “self-install” or what they called “ADC Direct” customer until last year when I sold the home and moved into new construction) and while I really like the automation with ADC, after 25 years working in public safety I really only care about how reliable the monitoring is.
So far I am really impressed with Surety’s responsiveness in the forums and support for DIYers. The UL question is my last remaining concern before I pull the trigger on switching to SuretyDIY.