Automated light has turned off

I have a light that is programmed to my system, monitored by you, and it just went off on its own and won’t come back on.

It looks as though the owner of this account had contacted us to switch to basic interactive from gold interactive.

Gold interactive service includes light automation as indicated on our comparison page. Basic does not.

OP can re-enable zwave rules and scenes capability (light control via rules and scenes) if 2GIG, by enabling Q72(2)

Simply configure a new rule and scene for automated lights on panel.

This is true, local scenes can be created rather than using Alarm.com controls if this is the only feature desired. You will need to change Q79 to (2) Enabled on panel, Remote access disabled.