Cloud Video Quota

If my Cloud Video recordings exceed the monthly quota, what happens?

Hey! Welcome to the forum!

To answer your question after an account’s video clip upload limit is reached, recording schedules (with the exception of alarm-triggered recording schedules) are paused. The recording schedules will be able to be manually unpaused at the beginning of the next month. This can also be unpaused if the account’s service plan is upgraded to include additional video clip uploads.

It is worth mentioning that recording schedules will not automatically resume at the beginning of the month; they must be manually reactivated. It is also important to remember that alarm-triggered recording schedules are not paused even if an account’s upload limit has been reached.