-panel seems to work much faster in executing z-wave commands
-RTS didn’t register but my batteries may be low
-weather update on home screen is gone
-internet connection to router: got an error but seems to be able ping panel
-new network test option: show lan as green, internet as red and back-end as green
-image sensor was reverted back to testing mode
panel seems to work much faster in executing z-wave commands
I noticed a bit quicker response too.
weather update on home screen is gone
This would likely just resolve when the next update is sent (they are daily) but check again now, we sent a weather command.
internet connection to router: got an error but seems to be able ping panel
We’ve noticed a couple of authentication errors when first attempting to connect and perhaps an issue upon expiration of the DHCP lease. Try setting a static IP.
There is a Network Test option in System Configuration which tests LAN, Internet Connection, and Alarm.com Backend Connection. System Settings > Installer Toolbox > Network Test
Logically I would expect Internet success to be a given when Back-end connection is successful. Can you provide a photo of the test result showing what you describe so we can shoot it over to 2GIG?
I can still confirm that broadband pings from ADC are being acknowledged by your panel. The “Internet” test is not defined in any documentation I’ve seen so it could be that it is trying to confirm access by pinging a specific server, perhaps one of 2GIG’s?
Thank you, we’re checking with 2GIG for confirmation. Unfortunately updated versions of the manual reflecting the latest firmware changes are not available.