We are not connected to a monitoring company. We do not have a cell module installed. We only connected our land line telephone to the 2GIG control panel. On Question 11, since we are not being monitored, we use our cell phone # to be notified in case the alarm goes off when not home.
My dilemma is how to establish communication with the 2GIG control panel when my cell phone is called by the 2GIG control panel. Apparently there should be a command that I should enter into my cell phone to establish 2 way communication with the control panel. I’m not able to figure that out.
Can you please tell me what do I push on my cell phone when I receive a call from the control panel that my alarm has gone off, that will connect me with the 2GIG control panel? As of now, when my alarm goes off, I get 7 repeated phone calls from the control panel (land line phone) to my cell phone because I am not able to establish communication after the first call. If I were able to establish contact after the first phone call from the control panel, then I would not continue to receive the next 6 calls. Can you please tell me what the command is? Everything else works fine.