We seem to be having a little trouble with the panel. It keeps showing console tamper and I cannot get to clear. It seems to confuse my employees. How can I clear it?
The 2GIG Panel has a tamper switch located inside the case, near the top. If this tamper switch is not depressed the panel will register tamper.
Check to make sure the back-plate is not loose and that the set-screw is firmly holding the panel.
If it appears the panel is attached to the back-plate properly, check the tamper switch inside for physical damage. Simply pressing it with your finger should remove the tamper condition.
There is a little rubber round boot cover on the tamper… if this is missing/fell off, tamper may not clear