2Gig Panel issue with not responding

Happy to assist!

Radio not responding indicates that the cellular module is unable to communicate with Alarm.com.

History indicates that your cellular signal strength is intermittent, when it is signaling it is typically around 1/6 signal strength. 2/6 is the minimum you want for proper communication.

To troubleshoot, follow the steps in the below guide:

Please let us know if you continue to run into issues after troubleshooting.