2GIG Go Control, Adding Z wave devices

[jwcsurety (Jason)]

A guide to adding Z-wave devices on the 2GIG Panel can be found here:

How To Add/Remove Z-wave device and run a Network Rediscovery with 2GIG

This guide covers the various Z-Wave pairing processes with the 2GIG Go!Control and GC2. 1. How to Remove a Z-Wave device from the parent network. An often overlooked step in the process. In order to remove a device from its parent network: Click on Services Then on Z-Wave Tap the Wrench Icon Enter your Installer Code Tap on Remove Devices While the panel is listening, utilize the Z-Wave devices add/remove feature (see device manual) 2. Add a Z-Wave device Once the device is disassociated fr…

Whether you initiate the process on the panel or within the Alarm.com app, you are placing the panel in Z-wave inclusion mode and then triggering the device’s learning procedure to pair it with the panel. There is no difference in how the panel will report the device to Alarm.com whether the process is started on the panel or the app.

Generally I like to recommend following the steps on the panel screen for that reason.

There can be a delay in the panel reporting new devices to Alarm.com. This is pretty common on the 2GIG GC2.

If you notice the new Z-wave devices are not found in Alarm.com you can visit the system manager here and use the Send Z-wave Device List to ADC option to sync your panel devices with your account. This option sends a dealer level request to the panel to check the equipment list.