It’s possible but there are several other possible issues as well. First, I assume you’ve seen this video? If not, definitely check it out.
Also, make sure to read the notes underneath the video on this page to get the right firmware files. That video is a bit old.
The problem is often that the cable is not reliably connecting to the panel, the cable is inserted backwards (if the tab is broken), or the panel isn’t being powered complete down before starting the process.
If you can upload a photo of how you have the cable connected to the panel that may help. If we try everything else and the cable appears to be defective, we can always replace it with a new one to see if that helps.
