Called into the monitoring station to add another phone # and mentioned that 2 Way Voice has never worked. They mentioned that it was not setup on my account/panel, how do I go about doing that?
Thanks!
Looks like this is regarding a Basic Interactive service account. Note that 2-Way Voice is not available on Basic Interactive Service plans. You can find included features of our service plans here.
Should you wish to adjust your service plan, please send our team a secure message here.